Showing posts with label confidentiality. Show all posts
Showing posts with label confidentiality. Show all posts

1/12/2012

If Our Receptionists/Switchboard Didn’t Exist, What Would Happen to Our Organization?

By: Peggy Tyson, SPHR, Human Resources Director


Have you ever wondered what PBX stands for?  PBX may refer to any one of the following:
      - Polymer-bonded explosive
      - Pre-B-cell leukemia homeobox
      - Private branch exchange, a telephone exchange that services a particular business or office

That led to more questions, but I think #3 tells me the answer I was seeking – Private Branch Exchange


The term PBX was first applied when Switchboard Operators ran company switchboards by hand. As automated electromechanical and then electronic switching systems gradually began to replace the manual systems, the terms PABX (private automatic branch exchange) and PMBX (private manual branch exchange) were used to differentiate them. Now, the term PBX is by far the most widely recognized. The acronym is now applied to all types of complex, in-house telephony switching systems.