By: Richard Failla, CEO
What does achieving excellence in psychiatric care mean to a
patient who ends up at Research Psychiatric Center because they are so depressed that they want to end their
life? What does it mean to a frail elderly patient who is experiencing such
profound dementia that they don’t recognize family members? How about the
adolescent patient who is suffering from her first psychotic break?
What all of these patients need is for us
to keep them safe from harm. The process of performance excellence at Research Psychiatric Center means that we provide safety and
treatment based on our values of compassion, attitude, respect, and the pursuit
of excellence.
